ARTICLE 1: APPLICATION AND OPPOSABILITY OF THE GENERAL CONDITIONS OF SALE
The validation of an order implies the buyer's full and unreserved acceptance of our general conditions of sale. Any contrary condition imposed by the buyer will therefore, in the absence of express acceptance, be unenforceable against the seller regardless of when it may have been brought to his attention. The fact that the seller does not avail himself at a given time of any one of these general conditions of sale, cannot be interpreted as a waiver of the right to avail himself subsequently of any of said conditions.
ARTICLE 2: ORDER TAKING
The information given by the buyer when ordering commits the latter: in the event of an error in the wording of the recipient's contact details, the seller cannot be held responsible for the impossibility in which it could be delivered. the product. Orders are only final when they have been confirmed by payment of the price by the buyer. After shipment, any modification or termination of the order by the buyer cannot be taken into consideration and the price paid will not be returned. Product offers are valid while stocks last. A product that has become unavailable is removed from the online catalog. In the event of a shortage of stocks, the seller will contact the buyer. They will agree together to deliver a product offering characteristics identical in size and quality to the product initially ordered by the buyer or to reimburse the purchase.
ARTICLE 3: DELIVERY
Delivery is made in mainland France within the timeframe provided by direct delivery of the product to the announced recipient, or in the event of absence, by notice of availability. The delivery times are indicated as exactly as possible. ORUS Bijoux delivers everywhere in Metropolitan France to the address indicated in “Delivery address” during the ordering process.
If an anomaly concerning the delivery (damage, missing product compared to the validated order, damaged or broken package) should occur, despite all the care given to the preparation of the order, it must imperatively be the subject of "written reserves »Sent to Sté SARL MSA, as soon as possible.
ARTICLE 4: RETURNS - TERMS
Any return of products must be the subject of a formal agreement between the seller and the purchaser. Any return accepted by the seller, in the case of an apparent defect or non-conformity of the delivered products, which will be noted by the seller, will allow the buyer to obtain the free replacement or the return of a credit note to his profit, to the exclusion of any other indemnity or damages. The product must be returned to the buyer in its original packaging and within 15 days.
Right of withdrawal (provided for by article L 121-20 of the Consumer Code)
The buyer has a period of 14 clear days to exercise his right of withdrawal from the date of receipt of the Product or acceptance of the service offer. In the event of exercise of the right of withdrawal, the Seller will reimburse the Buyer as soon as possible and at the latest within 30 days.
ARTICLE 5: PRICE
The items are supplied at the price displayed when the order is taken. Our prices are inclusive of tax.
ARTICLE 6: DISPUTES
Complaints or disputes will always be received with attentive benevolence, good faith being always presumed in those who take the trouble to explain their situations. In the event of a dispute between the buyer and the seller, the customer will make his complaints to the customer service of:
13600 La Ciotat - France
otherwise, the jurisdictions of MARSEILLE are exclusively competent to render judgment in the matter.
Our creations are handcrafted to order in our workshop. The models are generally available but if however you have an imperative of date, you can specify it when ordering. We will do our best to satisfy you.
Your jewel is delivered in a siglé case and sent in Colissimo followed (72 hours except weekends and holidays for Metropolitan France) or via Chronopost (24 hours except weekends and holidays for Metropolitan France).
SILVER PRICE INFORMATION
The silver 925 being the basis of our jewelry, we are confronted with the fluctuation of the prices of the raw materials, we are brought to regularly adapt our prices according to the variations For your information, our current prices are based on a price of l money on the Paris stock exchange at 500 euros (variable) per kilo of fine silver.